Terms and conditions

Silpo gift card

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Silpo is a national supermarket chain that currently has more than 300 supermarkets in 60 cities of Ukraine and 4 Le Silpo delicatessens in Kyiv, Dnipro, Kharkiv and Odesa. These are not just stores, they are a place where everyday shopping turns into a joyful experience. The brand is engaged in the modernisation and individual styling of each store. It pays great attention to work during blackouts by setting up Living Rooms - places in the sales area where you can recharge your gadgets, work, drink hot tea or heat up food. Thanks to Starlinks, stores always have an internet connection. Silpo in Kyiv, near Comfort Town, also has a car coworking space - there is a Wi-Fi network in the car park near the store, and you can order coffee and pastries.
Silpo's scheduled delivery and LOKO's fast delivery in Kyiv are available almost all the time, regardless of rolling or emergency outages.

Important to know

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How to use

To use the Silpo:

  • in the store, you must present the certificate to the cashier when paying at the checkout.
  • in the online store shop.silpo.ua, you must enter the code in the "Certificate" field when placing an order. 

The number of certificates to pay for a purchase in a retail store is unlimited, they can be summarized.
The maximum number of certificates to pay for a purchase in the online store is 1 pc.

Terms & Conditions

    How to use the Silpo gift card

    1. The electronic gift card is valid for up to 1 year. 
    2. The validity of the physical gift card is indicated on the card. 
    3. If the amount of the receipt exceeds the face value of the gift card, you must pay the difference at the store's checkout, but if the amount of the receipt is less than the face value, the balance is not refundable.
    4. The certificate is valid for goods with discounts, promotional offers, and goods with special prices.
    5. The gift card can be used to purchase alcoholic beverages and tobacco products.
    6. When paying with a gift certificate, points are not credited to the bonus card.
    7. The gift card can be used both in Silpo and Le Silpo supermarket chains and in the online store shop.silpo.ua.
    8. It is not possible to split the certificate into different checks. The amount of the check must exceed the face value of the certificate.
    9. The number of gift cards to pay for a purchase in a retail store is unlimited and can be summed up.
    10. The maximum number of gift cards to pay for a purchase in the online store is 1 pc.
    11. The amount of the receipt must be equal to or greater than the face value of the gift card.
    12. The gift card is non-refundable and non-refundable in case of loss.
    13. The gift card cannot be exchanged for cash.
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