Choice
giftmall has the largest selection of gift cards and allows you to convey and give emotions by presenting gifts. Your order will be promptly processed and delivered to you or your recipient absolutely on time. Among the large number of denominations, establishments and services, you are sure to choose something in accordance with your budget.
A gift certificate can look different depending on which institution or brand you want to gift. It can be either a physical card (plastic or cardboard certificate), or an electronic certificate, sent as an attachment to a letter by mail or to Viber / Telegram. You can see the details on the page of each certificate in our catalogue.
giftmall gives you the opportunity to choose a gift certificate of a huge number of institutions and services that are top retailers in Ukraine. Don't forget to click on “Show more” under the catalog to see the full list. New services and facilities are added all the time, check back often!
To clarify this information, you need to go to our catalogue of networks in the Certificates section, select the network certificate you need and read the terms and conditions of their use.
On the brand page, go to the "Usage Details" and "Terms and Conditions" sections. It contains all the relevant information.
An electronic certificate is a file with a unique code that comes to the recipient, in the form of a letter in the mail, Viber / Telegram or in the form of an SMS to a mobile phone.
Purchase
To purchase a gift certificate, select the brand you like on the site. Select the type of certificate, the denomination and quantity. Always read the rules for using this certificate. Add it to your shopping cart and place your order successfully :)
For convenience, use the filter by certificate type - Electronic. Choose the brand you like, add the certificate to the cart and make a purchase.
You can order an unlimited number of certificates, but the amount of one order should not exceed 50,000 hryvnias. Certificates can only be sent to one recipient.
You can add electronic and plastic certificates to the cart, but when paying, the order will be divided by the type of certificates. As a result, you will receive 2 orders: for electronic certificates and physical ones.
Yes, you can purchase an electronic certificate if you are outside of Ukraine. However, we would like to note that the certificate can only be used within the territory of Ukraine according to the rules of each brand's usage. You can familiarize yourself with the rules of certificate usage on the page of each brand in our catalog.
You can pay for your purchase either in cash upon delivery by Nova Poshta or by non-cash payment using the WayForPay payment system. If you wish to pay for your order with a card from a foreign bank, please contact our support team.
You will need to provide the following information: name, email address, phone number, yours and the recipient's.
You can pay for certificates with your payment card through the WayForPay payment system. If you wish to pay for your order with a card from a foreign bank, please contact our support team.
Yes, of course. To do this, you need to call our corporate line, where you will be provided with more detailed information. The corporate line number: +380675668536.
You can view and track the status of your order in your personal account in the ‘My purchases’ section.
Delivery
There are three ways to deliver certificates: delivery to Nova Poshta branches on your territory of Ukraine, delivery by Nova Poshta courier to the address and delivery of electronic certificate to mail or Viber / Telegram.
The gift certificate can only be sent to a valid address within the Ukraine. As well as electronically on the existing email or mobile phone number.
Sending an electronic certificate is free of charge. You will need to pay only the cost of the certificate.
Yes, it is possible. When placing an order, specify the delivery date you need.
You must enter the correct email address or phone number of the recipient.
Other
First, send the certificate itself, thus, will be able to see what he looks like, and then redirect it to the final recipient.
Unfortunately, we are unable to cancel and refund orders. Please make sure your order is properly processed before confirming it.
We cannot make refunds or refunds. Please check and make sure that your order is placed correctly before payment.
Yes, we can resend the e-certificate to the e-mail address or phone number that is listed in the original order.
Yes, we can resend the e-certificate to the e-mail, phone number that was specified in the original order. But please note, the certificate is valid for the bearer. That is, if third parties have access to the certificate, they can use it because the certificates are not registered.
First of all, contact the administrator or the chief cashier in the store. Ask employees to contact the support of their network, call the hotline to clarify the information on the certificate, or do it yourself. In case of confirmation on the hot line that the certificate is active, insist on using the certificate at the box office. In case of inability of the administration to help solve the problem, fill out the form on our website in the "Contacts" section or contact us at the number listed on the website.
Payment options may vary by retailer. If the retailer makes it possible to use more than one form of payment, you can pay the remaining amount by using other forms of payment to the institution.
Unfortunately, certificates cannot be replenished. You receive a certificate with a specific accrued amount to be used.
Each distributor has its own policy on lost and / or stolen gift cards. Please contact the institution whose card was stolen and / or lost. But in general, lost and / or stolen gift cards cannot be replaced, restored or blocked.
Yes, you can give a gift card to anyone, because the certificate is not registered.
The customer support line is open Monday to Friday from 9:00 to 18:00.
Giftmall card
The giftmall card is a gift certificate that can be exchanged for any other brand certificate on our website. The catalogue is available in the Certificates section.
Using a giftmall card is super convenient, you just need to follow a few simple steps:
1) Choose the desired brand, type and amount of the certificate and add it to the cart. You can choose the desired certificate in the ‘Certificates’ section.
2) Go to the cart and click the ‘Checkout’ button.
3) During the checkout process, fill in the ‘Your contact details’ and ‘Data for delivery of the card’ blocks.
4) In the ‘Payment’ section, in the ‘Giftmall gift card's code’ field, enter your giftmall card code (or giftmall card codes separated by commas if you have several) and activate it. If you have already entered the card code, your balance has been credited and you do not need to enter the code again.
5) Confirm your order by clicking the appropriate button :)
In order to use the credits you have added to your balance, you need to:
1) Select the certificate of the desired brand in the ‘Certificates’ section.
2) Select the type, amount and number of certificates and click the ‘Add to cart’ button.
3) Go to the cart and click the ‘Checkout’ button.
During the checkout process, you must fill in the ‘Your contact details’ and ‘Data for delivery of the card’ sections. In the ‘Payment’ section, you need to skip the ‘Giftmall gift card's code’ field and simply confirm your order by clicking the appropriate button.
Yes, the giftmall card can be exchanged for several gift certificates of different brands presented on our website.
Yes, of course, giftmall cards are cumulative. When placing an order, you need to enter the codes separated by commas.
No, the giftmall card cannot be exchanged for a giftmall card.
No, the giftmall card is not a means of payment. You must first exchange it for a gift card of the desired store and use it to pay in the store or online.
You can choose several certificates of different amounts so that the amount of your order corresponds to the value of your giftmall card. Also, please read the information on whether brand certificates are cumulative in the terms and conditions of use of the certificate itself, as the information may differ depending on the brand you have chosen.
Registration and login
If you are registering from a computer: Click the ‘Register/Login’ button on the home page in the upper right corner. Enter your phone number. Click the ‘Get code’ button. Enter the code in the appropriate field and click the ‘Continue’ button.
If you are registering from your phone: Click the three dashes in the upper right corner on the home page. Then click the ‘Sign in’ button. Enter your phone number. Click the ‘Get code’ button. Enter the code in the appropriate field and click the ‘Continue’ button.
Yes :) With a Personal Account, you will simplify your future shopping experience and gain access to personalized features on our service. If you activate the gift mall card, registration must be completed in order to link your balance to your account. This is for the security of using your certificate. Thus, only you can use the balance. On our site you can register by phone number.
You can register from the phone number of any country on the list.
The code is valid until you request the code again.
The code usually arrives within 5 minutes, but there may be delays due to the congestion of the mobile operator's line. If you are waiting for a long time, please contact our support team.
