How humanitarian org provides support with giftmall’s help

The delivery of humanitarian goods comes with several challenges. Storing essential goods in warehouses, ensuring safe and timely delivery to recipients, and controlling logistics all require resources that not every organisation has^[1]. How can they ensure recipients can use these goods regardless of their location and that the process is as simple and straightforward as possible?

One humanitarian organisation faced precisely these challenges while conducting humanitarian missions. giftmall offered a solution: why not deliver physical gift cards through trusted suppliers? This would allow recipients to use the cards at their convenience, eliminating the need to store goods. Read on to find out how the giftmall team helped implement a number of humanitarian missions.

Challenge: Inconvenient delivery of essential goods

During mission implementation at this humanitarian organisation, there was a need to provide recipients with a convenient, understandable way to receive support regardless of their location. Recipients are located throughout Poland, and it is not possible to deliver goods in person everywhere. In addition, certain categories of goods, such as food, can spoil quickly, making delivery even more difficult.

The organisation focused on gift cards as a safer and simpler delivery method. However, this required a secure supplier of such cards in essential categories, one that would guarantee delivery of the vouchers and allow the organisation to manage the logistics independently or at least be aware of all processes. The organisation announced a tender, and giftmall won it in 2023.

Solution: Safe delivery and strict rules

Humanitarian organisations are increasingly using vouchers instead of goods, which improves logistics efficiency, adaptability to regional needs and reduces delivery costs^[2].

Physical gift cards from giftmall proved to be an effective solution. These are vouchers from trusted brands in categories agreed upon for humanitarian purposes. In accordance with the aid distribution schedules, giftmall and this organisation agreed on fixed and guaranteed delivery times.

Another part of the agreement was the secure transfer of gift cards, which are activated only after the responsible person confirms receipt. giftmall has direct contracts with brands that send us gift cards, which can only be unlocked once the customer has confirmed receipt. This ensures the voucher remains safe during transport and prevents unauthorised use.

Result: 8 successful deliveries to support the humanitarian mission

Currently, the organisation regularly orders physical gift cards to support vulnerable populations and has already completed 8 large-scale deliveries, covering the organisation’s needs. All users were able to use the aid received at over 10,000 retail outlets throughout Poland. Physical gift cards from giftmall have proven their effectiveness in charitable and social initiatives.

Physical gift cards from giftmall are a reliable and affordable way to deliver humanitarian aid to those in need. If you also want to improve your users’ experience, please contact our team or write to us at [email protected].