How giftmall business account makes life easier for HRs
The modern workplace is a mix of on-site workers and remote employees who each have a specific function but work together to let their company succeed. But not only does their work require some setup and careful management. Rewards are another aspect that needs to be managed. Employee gifts, especially in remote or hybrid teams, come from a place of wonder – what to give and how to make it all come together?
giftmall proposes a solution that can ease the overhead of gifting planning and ensure your receiver will get everything on time, personalised and ready for use. The giftmall business account offers all of that and even more. Let’s take a look!
Challenges for people partners in the modern workplace
The first and most prominent challenge is the lack of time for manual send-outs. Whether it’s bulk or individual, hand-sent-outs take a lot of time and are usually handled by HR or operations managers. And it’s great when you have an entire team full of Happiness Managers and Dedicated Gift Givers, but what if you don’t? And even if you do, why not ease it all at once?
Timely delivery of bulk orders is an entirely different thing altogether. It requires significant coordination with multiple vendors, especially if the team is distributed across the world and in different time zones.
Other honourable mentions are choosing the right gifts, personalising them, managing budgets, navigating cultural peculiarities and sustainability concerns[1]. Choosing appropriate gifts can be broken down into finding and contacting local gifting vendors and selecting the right items for each person, including personalisation where necessary.
Budgets are always tight, no matter the overall sum, and the CFO has to deal with hundreds of cheques for different stores. Also, sustainability is now on the nose of every gifting scenario. So, what does HR have to do with all of that?
giftmall business account – what is it, and who is it for?
We thought about these challenges for a while and came up with a solution that covers all those needs and can be set up within a day for the clients without any tech involvement from their side.
Chief Revenue Officer, giftmallAt some point, we started to get requests from companies that wanted to top up their rewards balance and have full sending autonomy with the 24/7 catalogue access. We realised that the client needs a remote control over their loyalty where they can do anything they like.
Those were mostly requests from the IT sector that is used to incentives automation. The trigger question was, “Why do I have to wait when the manager issues the invoice and sends the codes, when I want it all done in a couple of clicks Saturday evening?” At first, we had an option of individual gift card send-outs, and now the client can have much more.
giftmall business account is a self-service online tool for corporate clients of any size that lets them manage gift card orders without any additional integrations. The business account was created for companies that want to manage gift card send-outs independently, individually, or in bulk.
How does it benefit you?
- Allows saving time and ensures everything is delivered on time without your manual work.
- Provides award points for achievements that your users can exchange for brand gift cards from our catalogue.
- Ensures users are rewarded within a couple of clicks with a giftmall multibrand card or digital brand gift cards.
- Allows full control for the send-outs and spending process, where you choose denominations and who to send gift cards to.
- Gives access to analytics and reporting in real time, managing order history, company balance and employee activity.
giftmall business account provides full access to the giftmall catalogue, from separate brand cards to the giftmall multibrand card. It enables gifting automation, user and budget management, personalised greetings and full control over the process without any overhead. This is what the Dashboard page looks like for the manager who will be handling the gifting.
The top features our clients love most are:
- Bulk upload for send-outs: upload the user list – press the button – 500 people received rewards.
- Delayed send-outs: you can set up birthday wishes a year in advance.
- giftmall multibrand card: clients love it, since it releases them from the responsibility to choose every single brand.
Chief Revenue Officer, giftmallOur clients point out that speed, autonomy and transparency are the things they like most about the giftmall business account.
Another prominent feature that deserves attention is the ability to give reward points. About half of business account users use it. The programme manager navigates to “Users”, then to “Rewards” and chooses either individual or bulk points accrual.
On the user side, they receive an SMS about the points accrual. They log in to their personal account in the giftmall catalogue, see their balance and can use the points to redeem for brand gift cards.
How does the business account enhance HR processes
The giftmall business account is a great tool for employee rewards, as it enables the timely delivery of gift card orders, both individually and in bulk. Digital gift cards can be sent in a matter of minutes, and there is no need to have separate contracts with vendors – giftmall already has those!
Choosing the right gift is no longer a struggle – just give a choice with the giftmall multibrand card. You choose the denomination, and your receivers will exchange it for the brands they really enjoy. The brands can be local and international, so that cultural appropriation is out of the question. You can also personalise the greeting, so that your users know that you care.
Managing budgets becomes easier with the giftmall business account, as you get clear, transparent analytics throughout the process. You can even show it to your stakeholders by downloading the reports. Here is what you will see in your analytics section.
Sustainability is no longer a concern if you move from physical gifts to digital gift cards. No more worrying about warehouses, complicated routes or the carbon footprint of your corporate-branded-sunglasses-gift. Just choose digital, and the Earth will thank you later.
Chief Revenue Officer, giftmallMost of the time, clients come with the request of regular rewards for a group of people with gift cards. HRs from the IT sector are the most prominent group for gifting on special occasions, holidays and events. As for points accrual, clients come from various industries and want to reward for KPIs or milestone completion. We show them the giftmall business account, and it covers their goal perfectly.
Real-life cases of business account use
As we can see, the giftmall business account is a valuable solution for HR professionals. But where is the proof? Well, here are some cases that can help you make up your mind.
The first case was the IT company that wanted to automate work anniversary gifts. Before our solution, the HR spent two days each month on the task, and now they spend a few minutes planning delayed send-outs.
Another case was for the restaurant delivery service. The company used a points system for couriers for personal KPIs and completed deliveries. Couriers receive points that they can spend on food, home appliances or fuel. Motivation and engagement at work are on the rise.
Chief Revenue Officer, giftmallFor us, the giftmall business account is a living organism that grows with the clients’ needs. We analyse their feedback carefully so that we can bring the most-expected features to life. Our development plan is set out to make this tool the most powerful and the user experience the most convenient.
If you want to boost your rewards programme, contact our sales team at [email protected]. Make your gifting process easier and faster with giftmall.
